A Lifeline for the Hunter

Lifeline Newcastle & Hunter has been operating a 24 Hour Telephone Counselling Service in the Hunter since 1966. The service provides the opportunity for people to reach out and speak to another person knowing that they will be heard, treated respectfully and with full anonymity and confidentiality. Our unique position as the "ears" of Newcastle and the Hunter allows us to identify and react to the specific needs of our community.

As an extension of our crisis telephone counselling service and in response to the needs that we have identified in our community, Lifeline Newcastle & Hunter provides Personal Counselling, Financial and Gambling Counselling as well as Community Education Programs designed to enhance living skills and improve self-confidence.

Community Training

Lifeline Newcastle & Hunter provides a range of services to relieve the stress and pain of the people of Newcastle & Hunter.

Register now for:

Accidental Counselling Training

Accidental Counsellor training Front-line staff dealing with customers, all face surprise moments of personal crisis. People perhaps sounding off, seeking advice, help or just desperate for a listening ear. Without training this can be a minefield and yet workers are faced with these situations everyday. This workshop offers practical "do's and don'ts" to give greater confidence in handling such situations with respect, wisdom and grace.

Lifeline Newcastle & Hunter is offering staff a two day Accidental Counsellor Training course which will provide them with basic skills to assist in their dealing with people in crisis or challenging situations — either on the phone or in person.

NEXT ACCIDENTAL COUNSELLING COURSE:

Dates	Monday 29th & Tuesday 30th March 2010
Venue	Cardiff RSL
Times	9.30am – 4pm
Cost	$385.00 (GST included)
	Morning & Afternoon Tea provided. Lunch can be purchased at Cardiff RSL.