Lifeline Newcastle & Hunter has been providing Crisis Telephone Counselling Services for over forty years. During this time we have developed a strong reputation for the delivery of high quality training programs, which we are proud to deliver to the Community, Government and the Private Business Sector.
All Lifeline Newcastle & Hunter training is delivered by highly experienced and qualified trainers and we specialise in customising training to meet your needs – call today to arrange a consultation meeting.
Drawing on these years of experience, we can develop training programs which provide information, enhance knowledge and develop skills in a range of areas including:
- Community Consultation
- Counselling Skills
- Enhanced Listening / Communication Skills
- Loss and Grief
- Telephone Specific Skills
- Dealing with difficult clients
- Enhanced level of empathy and morale in a work setting
- Enhanced Life Work balance