A Lifeline for the Hunter

Lifeline Newcastle & Hunter has been operating a 24 Hour Telephone Counselling Service in the Hunter since 1966. The service provides the opportunity for people to reach out and speak to another person knowing that they will be heard, treated respectfully and with full anonymity and confidentiality. Our unique position as the "ears" of Newcastle and the Hunter allows us to identify and react to the specific needs of our community.

As an extension of our crisis telephone counselling service and in response to the needs that we have identified in our community, Lifeline Newcastle & Hunter provides Personal Counselling, Financial and Gambling Counselling as well as Community Education Programs designed to enhance living skills and improve self-confidence.

Community Training

Lifeline Newcastle & Hunter provides a range of services to relieve the stress and pain of the people of Newcastle & Hunter.

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Corporate Training

Lifeline Newcastle & Hunter has been providing Crisis Telephone Counselling Services for over forty years. During this time we have developed a strong reputation for the delivery of high quality training programs, which we are proud to deliver to the Community, Government and the Private Business Sector.

All Lifeline Newcastle & Hunter training is delivered by highly experienced and qualified trainers and we specialise in customising training to meet your needs – call today to arrange a consultation meeting.
Drawing on these years of experience, we can develop training programs which provide information, enhance knowledge and develop skills in a range of areas including:

  • Community Consultation
  • Counselling Skills
  • Enhanced Listening / Communication Skills
  • Loss and Grief
  • Telephone Specific Skills
  • Dealing with difficult clients
  • Enhanced level of empathy and morale in a work setting
  • Enhanced Life Work balance

Corporate Training

Steel Magnolia Award