A Lifeline for the Hunter

Lifeline Newcastle & Hunter has been operating a 24 Hour Telephone Counselling Service in the Hunter since 1966. The service provides the opportunity for people to reach out and speak to another person knowing that they will be heard, treated respectfully and with full anonymity and confidentiality. Our unique position as the "ears" of Newcastle and the Hunter allows us to identify and react to the specific needs of our community.

As an extension of our crisis telephone counselling service and in response to the needs that we have identified in our community, Lifeline Newcastle & Hunter provides Personal Counselling, Financial and Gambling Counselling as well as Community Education Programs designed to enhance living skills and improve self-confidence.

Community Training

Lifeline Newcastle & Hunter provides a range of services to relieve the stress and pain of the people of Newcastle & Hunter.

Register now for:

Emergency Contacts

In case of fire, medical or police emergency dial 000

Lifeline 24 hr Telephone Counselling 131 114

Alcohol and Drug Information Service 1800 422 599

Mental Health Services - Hunter Area: 1800 655 085

NSW Poisons Information Centre 131 126

DoCS Helpline 132 111

Domestic Violence and Sexual Assault helpline 1800 200 526

Kids Helpline 1800 551 800

NSW Rape Crisis Centre 02 9819 7357 or 24/7 Counselling 1800 424 017

Victims Support Line 1800 633 063

Youthline 02 9633 3666

Useful Numbers

COUNSELLING - GENERAL

Relationships Australia (4 Heddon Rd, Broadmeadow) 4940 1500
Unifam (Level 3, 19 Bolton St, Newcastle) 4925 6000
Interrelate (364 King St, Newcastle) 4957 8888
Catholic Care (198 Lawson St, Hamilton South) 4979 1172
Catholic Care (304 High St, Maitland) 4931 1200
Newcastle Family Support 4926 3577
Hunter Women’s Centre 4968 2511
Womens Info & Counselling Port Stephens 4984 2176

COUNSELLING - YOUTH

Community Adolescent Team 4969 2477
Wesley Newcastle City Mission Youth Service 4962 2188
Samaritans Youth Info Referral Service 4965 3377
Catholic Care Youth Service 497 91307

ACCOMMODATION

Refuges (women and children)Domestic Violence Hotline 1800 656463
Lake Macquarie Youth Refuge 4944 8871
Newcastle Youth Accommodation Service 4963 5388
West Lake Macquarie Youth Accommodation
Email: yap@idl.net.au
Fax: 4950 5788
Wandiyali (placement aboriginal youth refuge) 4960 9477

WELFARE ASSISTANCE CENTRES

St Vincent de Paul (Family Assistance) 4961 6885
Toronto Assistance Centre 4959 6588
Salvation Army (9.00-4.30 Mon-Fri) 4929 2300
Newcastle City Mission (9.00 – 4.30pm Mon-Fri) 4961 1661
Samaritans (10 – 1.30pm Mon – Fri) 4922 1532
Charlestown Uniting Church (9.00-12 Noon Mon-Fri) 4943 4019

HEALTH

John Hunter Hospital 4921 3000
Calvary Mater Hospital 4921 1211
James Fletcher Hospital 4924 6500 or 4965 6530

COMMUNITY MENTAL HEALTH TEAM

Newcastle 4915 1700
Lake Macquarie 4904 9000
Maitland 4939 2444

DRUG AND ALCOHOL SERVICES

Central Intake – Belmont Hospital 4923 2060
Lorna House 4921 1825
D&A Information Service 1800 422599

LEGAL SERVICES

Legal aid 4929 5482
Hunter Community Legal Service 4926 3329
Family Law Hotline 1800 050321

GROUPS

GROW (Mental health and emotional support group) 1800 558268
ASCA (Adult survivors of child abuse support group) 1300 657380
VOCAL (Victims of crime support) 4926 5826
Homestart (home visit – family support) 4921 6842
Carer Assist (carers of someone with mental illness) 4925 2811
ARAFMI (Support for relatives & friends of mentally ill) 49616717
Schizophrenia Fellowship 4960 2125

OTHER

DOCS(Child Protection) 4943 8811

Steel Magnolia Award