New Items
Please choose carefully. Lifeline Newcastle & Hunter does not give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund or exchange where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to do.
Please retain your receipt for proof of purchase.
Second-Hand Clothing and Goods
Whilst Lifeline Newcastle & Hunter endeavours to ensure that items sold in the eight Hunter-based Lifeline Shops are of merchantable quality, second-hand goods are classed as seconds and are therefore non-refundable.
