Volunteer to become a Lifeline Telephone Crisis Supporter
Since the creation of Lifeline with the telephone counselling service (now know as telephone crisis support) in 1963, the mission of providing telephone access for crisis support, suicide intervention and community services remains unchanged.
Changing technology has, however, provided improved access to these services.
Lifeline Newcastle & Hunter commenced telephone crisis support in 1966 and has since expanded the service it provides to the community.
Lifeline Newcastle & Hunter is part of the national telephone crisis support service that operates twenty four hours per day, seven days per week along with 41 other centres and a number of sub centres situated across Australia. Lifeline also has an international based service with a number of centres in different countries.
Are you interested in being part of an organisation that really makes a difference?
Lifeline Newcastle & Hunter are calling for people from all walks of life to help maintain its 24 Hour Telephone Crisis Line by training to become a volunteer Telephone Crisis Supporter.
Please find listed below the dates and times for the next Telephone Crisis Supporter’s training course.
Upcoming TCS Training
Applicants need to check that they are available for all dates and times that appear below and are available to commence their probationary period, which includes fortnightly shifts, supervision sessions and professional development training from the 30th September, 2013 for the next 4 months.
Applications will close on Friday the 5th July, 2013.
After applications are assessed, if you are accepted you will be invited to attend the orientation on Saturday, 13th July, 2013, 9.30am – 1.30pm, which is a compulsory training session for gaining entry into the course.
STAGE ONE TRAINING
Upon acceptance, applicants must be available to attend all training dates and times that appear below:
- Friday, 19th & Saturday 20th July, 2013 (both days) for ASIST Living Works – Suicide training
- Saturday, 27th July, 2013, 9.00am – 4.00pm
- Saturday, 3rd August, 2013, 9.00am – 4.00pm
- Saturday, 10th August, 2013, 9.00am – 4.00pm
- Saturday, 17th August, 2013, 9.00am – 4.00pm
- Saturday 24th August, 2013, 9.00am – 4.00pm
- Saturday, 31st August, 2013, 9.00am – 4.00pm
- Saturday, 7th September, 2013, 9.00am – 4.00pm
- Saturday, 14th September, 2013, 9.00am – 4.00pm
- Saturday, 21st September, 2013, 9.00am – 4.00pm
STAGE TWO TRAINING
Then for all Students offered a position as a Telephone Crisis Supporter attendance is compulsory at:
The Stage 2 Day - Saturday, 28th September, 2013, 9.00am – 5.00pm
PLUS
Friday 1st & Saturday 2nd November, 2013, 8.45am – 5.00pm (both days) for Mental Health First Aid training
COST :
Full fare $400.00
Concession $350.00
(must hold a current pension or health care card)
COMMITMENT
The actual financial value of the course is approximately $2500.00.
Through grants, donations, fundraising events and the proceeds of our Lifeline Shops, we are able to offer this extensive course at a greatly subsidised rate.
In return, we ask for a minimum 2 year commitment to Lifeline Newcastle & Hunter.
INCLUSIONS:
All successful applicants receive
- A certificate in ASIST Living Works
- A certificate in Mental Health First Aid
- Four units of competency Cert IV in Telephone Counselling
- All course materials
- Opportunities to expand self-awareness
- Supervised link shifts
- Ongoing supervision and professional development training
TRAINING MODULES INCLUDE:
- Domestic and family violence and sexual assault
- Addictions
- Relationships
- Mental health
- Loss and grief
- Child abuse
For more information or to request an application pack complete the enquiry form below or call Alison, Jessica, Alan or Annette on 02 4940 2000.
PLEASE NOTE, IT IS MANDATORY THAT YOU ARE AVAILABLE ON ALL OF THE DATES LISTED.
PLEASE CHECK THE DATES BEFORE REQUESTING A PACK.
Being a Lifeline Volunteer Telephone Crisis Supporter
As a value’s based organisation, our values and mission inform our services and activities within the organisation and the community. Therefore Telephone Crisis Supporters are required to adhere to Lifeline’s values and mission.
Inherent in the role of a Telephone Crisis Supporter is their ability to be non-judgemental, empathetic and respectful in connecting with callers. These qualities are sustained by the personal attributes that the Telephone Crisis Supporter brings to the service.
Volunteering can be a valuable and enriching way to contribute to your community whilst learning more about yourself personally. It can be a great way to up-skill in order to re-join the workforce after a break. It can be a means to learn skills, to meet new people and at the same time, find friendship and fellowship with other Telephone Crisis Supporters.
Volunteering can provide on-the-job training for job seekers or offer experience in a busy working environment. Lifeline can also provide a productive and enjoyable opportunity for retirees.
Don’t lose those skills! Share them by joining our happy Lifeline family and at the same time give something back to the community!
For more information or to go on a waiting list for future training, please contact Annette Cain on 02 4940 2000 during business hours.
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